​​​Items to be confirmed

​▶ Check that that the product installation floor is horizontal.

▶ Check that that there is a step difference on the floor when you move the product from side to side.

Solutions

▶ Loosen the nuts of the rubber foot at the bottom of the product by turning them with a spanner little by little until the door is locked properly. 

Or use a thin sheet of metal to insert the as much as step difference.

* If kept at high humidity, dew formation may occur.

Items to be confirmed

​▶ Check that it is set to high humidity.

▶ The condensation phenomenon is a natural phenomenon, not a malfunction.

Solutions

▶ Set the humidity to 40% or less.

▶ Set the installation environment.

▶ See how to set up humidification and ventilation.

* There is a ventilation fan for air circulation inside the machine, so some noise is generated

Items to be confirmed

​▶ Check that there are no objects on the appliance.

▶ Check that the floor is vibrating or it is installed on the desk.

▶ Check that there is no foreign matter sticking around the ventilation fan.

▶ Check that the rubber foot or wheels are the same height.

Solutions

​▶ Remove all put objects.

▶ Move the machine to a stable location and install.

▶ Unplug the power plug from the outlet, turn off the power, and clean the ventilation fan with a brush.

▶ Make the height of the rubber foot or wheels the same.

▶ Lower the ventilation fan speed.

​Curadle Smart Incubator 160 - Items to be confirmed

▶ Check that there is enough water in the humidifier bucket.

<When low>

▶ Check that the door and hand access window are closed properly.

<When high>

▶ Check the environment in which the machine is installed.

▶ Check that there is water inside the machine.

Curadle Smart Incubator 160 -Solutions

​▶ Replenish enough water in the humidifier bucket.

<When low>

▶ Check that there are no foreign objects in the door and hand access window and close them again.

▶Press the Reset button on the setting screen to reset the entire function.

<When high>

▶ Set the installation environment.

▶ See how to set up humidification and ventilation.

​Curadle Pet Brooder - Items to be confirmed

​▶ Make sure that there is enough water.

▶ Try to make factory initialization.

<When low>

▶ Close the window again after checking.

<When high>

▶ Check surrounding environment.

▶ please check the tray of machine is wet or not.

Curadle Pet Brooder -Solutions

​▶ Refill water sufficiently. 

<when low>

▶ Ensure that no foreign objects wedged in the viewing window, and will once again tightly closed.

<when high>

▶ Please check the brooding room environment.

▶ Check that the power cord is plugged in correctly.

▶ Check that there is no power failure.

▶ Check that the plug is not defective.

▶ Check that the short circuit breaker on the back of the machine has not tripped.

Solutions

​▶ Unplug the power cord and plug it back in.

▶ Check other electrical and electronic products around you.

​Items to be confirmed

▶ Check that the power cord is plugged in correctly.

▶ Check that there is no power failure.

▶ Check that the plug is not defective.

▶ Check that the short circuit breaker on the back of the machine has not tripped.

Solutions

​▶ Unplug the power cord and plug it back in.

▶ Check other electrical and electronic products around you.

▶ Move to another outlet to check.